Web Site Content Monitoring Policy


  1. Users of Sintree Websites and online services may not submit or upload content that is unlawful, infringes copyright, or may reasonably be considered to be harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, invasive of another's privacy, bigoted, hateful, or racially, ethnically or otherwise offensive or objectionable.  Additional information on such content can be found on the Sintree Web Site Terms and Conditions page.
  2. Sintree has the right but not the obligation to monitor, screen, block, post, remove, modify, store and review such content or communications sent through this Web site, at any time and for any reason, including to ensure that the user-generated content or communications conform to the Terms and Conditions, without prior notice to the user.
  3. For third-party content claimed to infringe a copyright, ST33 Limited has adopted and posted procedures in the Terms and Conditions to respond to such notices to benefit from a safe harbour for liability under the UK Copyright Act.
  4. ST33 limited has established an email address: report@sintree.net to monitor for notices of claimed copyright infringement; and to monitor other reports of other content in violation of the Terms and Conditions, referred to generally in this Policy as abusive or unlawful content.
  5.    
  6. Sintree has a designated team for notices of claimed copyright infringement.  “Online Content Monitoring Team” and have the responsibility to monitor incoming notices of claimed copyright infringement or reports of abusive or unlawful content reported to report@sintree.net and any other notices received by mail or otherwise.
  7. Upon receipt of a notice of claimed copyright infringement from a complaining party (the Complainant): 

    a. The designated agent or other members of the Online Content Monitoring Team receiving the notice or message, in consultation with the legal department, shall (i) remove or disable access to the material that is alleged to be infringing; (ii) forward the written notice to any person who provided the allegedly infringing content, along with the contact information of the Complainant; and (iii) take reasonable steps to promptly notify the person who provided the allegedly infringing content, if known and if contact information is available, that ST33 Limited has or will promptly disable access to the allegedly infringing material and that the person may respond with a counter notification.  In consultation with the legal department, ST33 Limited, may terminate the person’s online account in the case of repeat allegations of copyright infringement.  

    b.The notice to the person alleged to have infringed a copyright shall inform that person that if he or she believes that a notice of copyright infringement has been improperly submitted against him or her by a Complainant, that person may submit a counter notification, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. The notice to the person alleged to have infringed a copyright can advise that to be effective, a counter notification must be a written communication provided to the Company’s Copyright department and must contain (i) the person’s physical or electronic signature; (ii) identification of the material removed or to which access has been disabled; (iii) a statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified; (iv) the person’s name, address, and telephone number; and (v) a statement that the person consents to the jurisdiction of the court in the district where the person’s address is located in the UK, if the address is in the United States, or if the person’s address is located outside the United States and that the person will accept service of process from the person submitting the notice.  

      c. Upon receipt of a counter-notification, the Online Content Monitoring Team shall:  (i) promptly provide the Complainant with a copy of the counter-notification; (ii) inform the Complainant that it will not remove the material or cease enabling access to it unless, within ten (10) business days, the Complainant provides the Company’s Copyright Agent with notice that Complainant has filed an action seeking a court order to restrain the person from engaging in infringing activity.
  8. Upon receipt of any report of abusive or unlawful content (not involving a notice of claimed copyright infringement) or upon otherwise independently learning or becoming aware of such content:

    a. The member of the Online Content Monitoring Team will investigate the matter and will consult with a member of the Office of the General Counsel as needed to determine whether to remove or otherwise modify the content.

    b. If the content appears facially to the Online Content Monitoring Team member investigating the matter to be unlawful or otherwise abusive or inconsistent with the Terms and Conditions, the Team member shall take all appropriate steps to have the content promptly removed from the Web site and need not consult with the Office of the General Counsel prior to doing so.

    c. If the content does not facially violate the Terms and Conditions, the Online Content Monitoring Team member must consult with the Office of the General Counsel.  The content will remain on the Web site unaltered unless the General Counsel of Sin33 Ltd, or his or her designee, determines that the content should be removed or modified.
  9. For all reports and in all circumstances, the Online Content Monitoring Team, and the Office of the General Counsel, as applicable, shall keep records of actions taken.
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